Delivery Policy
Hive & Harvest Delivery Policy
At Hive & Harvest, we understand the anticipation that comes with every order. As such, we strive to get our top-quality honey products to you as swiftly and smoothly as possible. Here's what you can expect from our delivery process:
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Australia-wide Delivery: We deliver to all corners of Australia, ensuring that everyone has a chance to taste the sweetness of our products. However, there's an important exception:
- Western Australia Deliveries: Due to biosecurity laws, we regretfully cannot ship honey products to Western Australia. These regulations prohibit the import of honey products from external Australian states to protect the region's unique bee populations and local flora. If you're from Western Australia and interested in our non-honey products, we're more than happy to accommodate!
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Dispatch Time: Once you place an order, we waste no time. Orders are processed and shipped within 2 business days, ensuring that your products are on their way to you as soon as possible.
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Shipping Estimates: We know you're eager to get your order. That's why, at checkout, we provide you with shipping estimates. This gives you a ballpark idea of when your honey delights will arrive.
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Unforeseen Delays: While we've streamlined our processes to ensure swift delivery, sometimes things are out of our hands. Shipping companies, at times, can experience delays due to various reasons. Please understand that any delay in the delivery of your order caused by the shipping company is outside our control. However, we'll always be here to assist and provide updates wherever possible.
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Support: Should you have any questions or concerns about your delivery, don't hesitate to reach out at buzz@hiveandharvest.com. Our team is always ready to assist and ensure you have a seamless experience with Hive & Harvest.
Thank you for choosing Hive & Harvest. We are delighted to serve you, and we aim to do so promptly. Enjoy nature's sweet gift, delivered straight to your doorstep!